Copious ear wax is a common problem which isn't managed well by sufferers. People often worsen the problem by inserting ear buds deep into the ear canal in an attempt to remove the wax. They end up impacting wax and debris which results in conductive deafness and tinnitus. This may need to be removed by suctioning. Syringing is no longer routinely recommended due to the risk of permanent tinnitus.
Proprietary ear drops from the chemist or warmed olive oil is often used prior to suctioning in order to soften the hard wax and allow it to be removed. You could try the olive oil before spending money on medication.
The correct way to use a cotton-tipped ear bud is to remove wax which is directly visible around the opening to the ear canal. Dispose of it in the dustbin. They should never be inserted into the ear canal and they certainly shouldn't be used to scratch the ear canal if it is itchy. This can easily damage the skin an lead to severe infection.
Sufferers of minor ear complaints would benefit from using ZenPlugs custom molded ear plugs instead of other types. They tend to be more hygienic as they are non-porous and antibacterial. They are usually wipe clean also, as well as being available in many colours.